How to Apply:
Please submit your resume and a cover letter detailing your experience and suitability for the role to hrm@hcmigroup.com
What we look from our Team
- A Can-Do Attitude Always: Don’t settle for an outcome which you know could be better. Be tenacious – there’s always another way. No matter what challenges you face, stay positive.
- Professional, No Matter What: Being professional to us is not about wearing a suit. It’s about being competent at your job, embracing feedback, being open to change, displaying good judgement and having the discipline to remain composed, courteous and respectful at all times.
- Small Details, Big Picture: We take great pride in our work and understand how small details can have an effect on the bigger picture.
- Fairness is Fundamental: When making a decision, think compassionately, speak with honesty, act with integrity and look to find the best and fairest solution for everyone involved.
- Team Spirit Matters: Team spirit is not simply about working together to achieve great results. It’s not about being best pals with everyone. It’s about a sense of community – share in each other’s successes, stick together when times are tough and respect each other always.
Current job openings at HCMI
Centre Manager:
If you are passionate about hospitality, have a proven track record in sales and team management, and are ready to lead a dedicated training centre, we invite you to apply.
Job Description:
We are seeking a highly motivated and experienced Centre Manager to oversee the operations of our Hotel Manager Training Centre. The ideal candidate will have a strong background in hotel management, excellent leadership skills, and the ability to drive the centre’s growth through effective sales and communication strategies.
Key Responsibilities:
- Oversee day-to-day operations of the Hotel Manager Training Centre.
- Develop and implement sales strategies to attract new students and meet enrolment targets.
- Lead and manage a team of trainers and administrative staff, ensuring high standards of training delivery.
- Build and maintain strong relationships with industry partners and prospective students.
- Ensure the smooth execution of all training programs, focusing on quality and industry relevance.
- Manage budgets, resources, and administrative tasks to maximize efficiency.
- Maintain a customer-centric environment and provide excellent service to students and stakeholders.
- Conduct regular performance evaluations and provide support for staff development.
- Stay updated with industry trends and adjust training programs accordingly to ensure they meet market demands.
Eligibility Criteria:
- Postgraduate degree in Hotel Management.
- Excellent communication and interpersonal skills.
- Proven sales skills, with the ability to meet and exceed targets.
- Minimum 5 years of experience in the service industry, preferably in hospitality.
- Strong leadership skills with experience in managing teams and training operations.
Career / Admission Counsellor:
Job Description:
We are looking for an enthusiastic Career/Admission Counsellor to join our team and help guide prospective students through their educational journey. The ideal candidate will possess excellent communication skills, have a student-first attitude, and demonstrate the ability to build relationships to support students in choosing the right courses and career paths.
Key Responsibilities:
- Counsel prospective students regarding admission processes, eligibility requirements, and program selection.
- Guide students in identifying their career goals and provide information on suitable programs and career options.
- Follow up with leads and provide detailed information to help students make informed decisions.
- Assist with the application process, ensuring all required documents are collected and verified.
- Build relationships with students and parents, offering support throughout the admission journey.
- Maintain an updated knowledge of all programs, admission requirements, and career opportunities related to courses offered.
- Conduct presentations and informational sessions for students and parents to promote programs and the benefits of the institution.
- Collaborate with internal teams, including marketing and academic departments, to enhance the student experience.
- Provide feedback on admissions processes and suggest improvements to increase efficiency.
- Ensure a high level of satisfaction for prospective students by addressing their inquiries promptly and effectively.
Eligibility Criteria:
- Bachelor’s degree in any discipline; a postgraduate degree is an added advantage.
- Proven experience in counseling, sales, or a related field.
- Excellent communication and interpersonal skills.
- Ability to build rapport and develop trusting relationships with students.
- Strong organizational and time management skills.
- Knowledge of the education sector and admission processes.
Chef Trainer (Multicuisine)
Job Description:
We are seeking an experienced and passionate Chef Trainer specializing in multicuisine to join our culinary training centre. The ideal candidate will have extensive knowledge in various culinary techniques and cuisines, a talent for teaching, and a commitment to inspiring the next generation of chefs.
Key Responsibilities:
- Conduct hands-on culinary training sessions, focusing on multiple cuisines including Continental, Indian, Asian, and others.
- Design and develop training curriculum and lesson plans that cater to a diverse range of skill levels.
- Provide instruction on food preparation, presentation, cooking techniques, hygiene, and safety standards.
- Demonstrate and explain culinary skills, ensuring students understand both the theory and practice behind the techniques.
- Guide students through practical sessions, offering personalized support and constructive feedback.
- Evaluate student progress and provide assessments based on skill level and learning objectives.
- Keep up-to-date with culinary trends and integrate innovative practices into the training programs.
- Foster a positive learning environment that encourages creativity and a passion for cooking.
- Manage kitchen inventory and ensure all training materials and ingredients are available.
- Participate in events, workshops, and seminars to promote the training centre and build partnerships with the hospitality industry.
Eligibility Criteria:
- Diploma or degree in Culinary Arts, Hotel Management, or a related field.
- Minimum 5 years of experience as a chef, with expertise in multiple cuisines.
- Experience in a training or mentoring role is preferred.
- Knowledge of food safety regulations and kitchen hygiene practices.
Food & Beverage Trainer
We are looking for an experienced and enthusiastic Food & Beverage Trainer to join our training centre. The ideal candidate will have in-depth knowledge of food and beverage service, strong communication skills, and the ability to train and inspire students to achieve excellence in the hospitality industry.
Key Responsibilities:
- Deliver high-quality training sessions focused on food and beverage service standards, including table setting, serving techniques, customer service, and beverage preparation.
- Develop and implement training modules, lesson plans, and practical exercises to enhance students' understanding and skills.
- Conduct both theoretical and practical classes to cover all aspects of food and beverage operations, including restaurant service, bar operations, and banquet service.
- Monitor and assess students' performance and provide constructive feedback to enhance their learning experience.
- Ensure that all training is conducted in accordance with industry standards, safety regulations, and hygiene requirements.
- Collaborate with other trainers to ensure a comprehensive approach to hospitality education.
- Stay updated on industry trends and best practices to incorporate into training programs.
- Foster a positive learning environment that encourages student engagement and participation.
- Organize workshops, guest lectures, and industry visits to provide additional learning opportunities for students.
- Maintain training records, attendance, and assessments in line with organizational requirements.
Eligibility Criteria:
- Minimum Bachelor in Hotel Management, Hospitality, or a related field.
- Minimum 3 years of experience in the food and beverage service industry, preferably in a leadership role.
- Prior experience in training or mentoring is an added advantage.
- In-depth knowledge of various types of food and beverages, service styles, and hospitality trends.
Front Office Trainer
We are seeking an experienced and passionate Front Office Trainer to join our hospitality training centre. The ideal candidate will have extensive knowledge of front office operations, excellent communication skills, and a passion for mentoring students to develop their careers in the hospitality industry.
Key Responsibilities:
- Deliver high-quality training sessions on front office operations, including reservations, check-in/check-out procedures, customer service, and complaint handling.
- Develop and implement training modules, lesson plans, and practical exercises to cover all aspects of front office operations, including guest relations, communication skills, and use of property management systems.
- Provide instruction on handling bookings, room allocation, billing, cashiering, and other front desk procedures.
- Monitor and assess student progress, offering constructive feedback and support to enhance their learning experience.
- Ensure that all training is conducted in line with industry standards, emphasizing professionalism and customer service.
- Stay updated on the latest industry trends, technologies, and best practices, incorporating them into training sessions.
- Conduct mock scenarios to simulate real-life front office situations, preparing students for real-world challenges.
- Collaborate with other trainers to provide a holistic learning experience for students.
- Organize workshops, seminars, and industry visits to enhance practical exposure for students.
- Maintain training records, attendance, and assessments as per organizational guidelines.
Eligibility Criteria:
- Minimum Bachelor Degree in Hotel Management, Hospitality, or a related field.
- Minimum 5 years of experience in front office operations, preferably in a leadership role.
- Prior experience in training or mentoring is an added advantage.
- Strong knowledge of front office procedures, reservation systems, and customer service standards.
House Keeping Trainer:
Job Description:
We are looking for an experienced and dedicated Housekeeping Trainer to join our hospitality training centre. The ideal candidate will possess a strong knowledge of housekeeping operations, attention to detail, and a passion for teaching and guiding students to develop the necessary skills for the hospitality industry.
Key Responsibilities:
- Deliver high-quality training sessions focused on housekeeping operations, including cleaning techniques, room preparation, laundry management, and inventory control.
- Develop and implement training modules, lesson plans, and practical exercises to cover all aspects of housekeeping, including sanitation, safety, and guest room standards.
- Demonstrate housekeeping procedures and ensure students understand the importance of maintaining cleanliness and hygiene in a hospitality environment.
- Provide hands-on training on various housekeeping tasks such as bed making, room arrangement, and dealing with guest requests.
- Assess student progress, provide constructive feedback, and tailor training approaches to individual learning needs.
- Stay updated on industry trends, best practices, and innovations in housekeeping to enhance the quality of training programs.
- Conduct mock scenarios to prepare students for real-life housekeeping challenges and emergency situations.
- Foster a positive learning environment that encourages discipline, time management, and attention to detail.
- Collaborate with other trainers to ensure a comprehensive approach to hospitality education.
- Maintain accurate records of training sessions, attendance, and assessments.
Eligibility Criteria:
- Diploma or degree in Hotel Management, Hospitality, or a related field.
- Minimum 5 years of experience in housekeeping operations, preferably in a supervisory or management role.
- Prior experience in training or mentoring is an added advantage.
- Strong knowledge of housekeeping procedures, safety standards, and best practices.
Communication & Soft Skill Trainer
Job Description:
We are looking for a dynamic and experienced Communication & Soft Skills Trainer to join our training centre. The ideal candidate will be passionate about teaching and capable of developing students’ communication and interpersonal skills, preparing them for success in the hospitality industry and beyond.
Key Responsibilities:
- Deliver training sessions focused on communication skills, soft skills, and personality development, including public speaking, body language, etiquette, and effective listening.
- Develop and implement training modules, lesson plans, and activities that cater to different learning styles and help students enhance their overall communication skills.
- Provide hands-on exercises and role-playing scenarios to build confidence in areas such as customer interaction, conflict resolution, and teamwork.
- Monitor and assess students’ progress, providing constructive feedback to help them improve their verbal and non-verbal communication.
- Help students overcome communication barriers and improve their ability to interact with guests and colleagues effectively.
- Conduct workshops, seminars, and group discussions to enhance students' ability to work collaboratively and handle real-world situations.
- Stay updated with industry requirements and trends to incorporate relevant skills into the training programs.
- Motivate and inspire students to build their confidence, professional attitude, and customer service skills.
- Maintain accurate records of training sessions, attendance, and assessments as per organizational guidelines.
- Collaborate with other trainers to integrate communication and soft skills into broader hospitality training modules.
Eligibility Criteria:
- Bachelor’s degree in English, Communications, Psychology, or a related field; a postgraduate qualification is an added advantage.
- Minimum 3-5 years of experience in training or teaching communication and soft skills.
- Experience in the hospitality industry is a plus.
- Strong understanding of different communication styles, learning needs, and personality development.
